Clinical Trials
At Qscan Group, we are dedicated to making a significant impact in the medical field by translating cutting-edge innovation into clinical practice. One of the primary ways we contribute to medical advancements is through the provision of specialised medical imaging for clinical trials.
We take a human-centric approach to all our clinical trials, with compliance and security at the core of our operations. We are flexible and agile, continually striving to improve diagnostic imaging and reporting through the integration of artificial intelligence.
Join Qscan Group in advancing medical research and innovation through our expert imaging services for clinical trials.
For more information, please email [email protected]
Clinical Trials FAQs
For all new clinical trial enquiries, please email the following completed documentation to [email protected]:
1. New Clinical Research Enquiry Form
2. Study Protocols
3. Imaging Requirements (if available)
Note: Items 1 and 2 are mandatory to enable our team to provide a quote on your upcoming study.
It will take about 20 business days from receipt of your completed enquiry form and appropriate study protocols.
The following table provides approximate time frames for each stage of the process.
| Step | Indicative turnaround time |
| Client submits new request | Dependent on client |
| Quote prepared | 5 business days |
| Quote accepted by client | Dependent on client |
| Contract prepared | 5 business days |
| Contract executed | 10 business days |
| Set up clinical trial activities | Occurs in parallel to execution of contract |
| Trial active, patients seen | Dependent on trial duration |
| Clinical trial complete |
Please note this is a guide only, more complex requests and/or incomplete/changing requests can take longer to process.
The study start-up fee covers the administration required to establish and manage a clinical trial.
Clinical trial scans differ from standard patient care services, which means additional resources must be allocated to understand and prepare our teams.
Please email your updated study protocols with your study protocol name in the subject of the email to [email protected] highlighting any changes for our immediate attention.
Once the changes have been reviewed, we will let you know if our fees have changed. If they have changed, we will amend your quote as appropriate.
Unfortunately, Qscan Group cannot submit any bill to Medicare or any private health insurer on behalf of clinical trial patients or sponsors. This is not permitted under section 20A of the Health Insurance Act.
If a patient is being seen under an approved and active clinical trial, Qscan Group will invoice the sponsor or client of the clinical trial in full.
If the clinical trial is no longer active, the patient can be referred to Qscan Group through normal channels, where bulk billing will apply.
This differs from standard patient services, which patients can claim against Medicare and private health insurance providers where allowed. Under section 20A of the Health Insurance Act, Medicare rebates cannot be claimed for clinical trial services.
Requests for specific clinics and/or radiologists can be noted in the ‘New Clinical Trial Request Form’. Our team will let you know if your request can be accommodated – this will be dependent on staff and/or machine availability
Please email [email protected] if you have any other enquiries – in this email, please indicate if you would prefer a response by phone or email.
Our team will aim to respond to your enquiry within two business days.